PITA 063

Written By randy silver

I'd love to know what y'all doing, if anything with AI

  • Dave Killeen’s episode of The Product Experience, he said that he wouldn’t hire anyone who doesn’t use AI regularly. His talk at ProductCon is ace: https://www.youtube.com/watch?v=1gL_Vw9TCxk

  • Drafting and summarizing text

  • One more techy PM generates some ad hoc python code to analyse data

  • Tried Cursor, WIndsurf, Loveable for coding - all good for prototyping, but stuff that’s designed to be thrown away. But you do need to be a bit techy to make it actually work.

  • Misty on Mac lets you do local LLMs and that’s been fun. Tried Claude, Gemini, Deepseek… but so far, generating text is the best thing for me. Generating something that I can argue against/tear apart is useful.

  • Been using it for storyboards & illustrations - I have issues with this - but it’s been useful to craft prompts and get people under the skin of things with illustrations.

  • Matt Webb - he’s done some fun things, as seen on his blog:  https://interconnected.org

  • Generating user scenarios

  • Started building my custom AIs. Including an LLM that let me do 6 months of strategy work in a few weeks, including generating user needs from synthetic user research.

  • Generating JTBD

  • Mystery AI Hype Theater 3000 - Podcast

  • Another one: Generating graphs/maps from spreadsheets/CSVs is another one. (Node maps are easy enough.) I love drawing. I love spreadsheets. But hey come and take the fun from me AI (because you’re just _faster_.)

  • Every project you have should have it’s own LLM

  • LLM tools in Service Design, Ryan Haney

  • Email subject lines!

  • Anyone else think about when you have to use it? I always have a slight sense of guilt because, you know, the environment.

  • AND Digital _ The Convergence - Stuart Munton - AitC Bristol - Nov 2024.pdf


Moving beyond "we shipped the feature" culture to "we are creating a sustainable, end to end experience" culture 

  • It’s a real issue/challenge. Moving teams towards customer segments has helped a bit. It’s a real issue when there’s no real company strategy in place.

  • Model the change by creating goals that span Digital and Business teams - a shared goal, endorsed by leadership

  • You need to earn your seat at the table to be seen as a partner sometimes. (You often need to earn the trust to get the time to create the stuff everyone needs to stay aligned)

  • Changing the perspective: it’s not just the sum of the parts, ticking the boxes, it’s the results that matter - 

  • Jeff Patton: Owning Agile from Mind the Product Engage Hamburg 2018 - adding an extra column to a scrum board, after shipped/done to ensure that value has been measured

  • Matt LeMay and Dave Wascha have both done a lot on this topic lately

  • And – not everybody ‘values’ the time spent on those ‘activities’ -  we already know what we want and we understand our ‘service/system’ - JFDI


How are (non-us passport holders) people feeling about US Conferences? 

  • Not great, Bob!

  • There are tons of interesting people and things, but I’m not sure I want to go right now

randy silver
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